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hmwallce Store a.imagelink {color:#0000FF;} a:hover.imagelink {color:#0000FF;} a:visited.imagelink {color:#800080;} a.imagelink img.auctionimage { border: 2px solid #0000FF; } a:visited.imagelink img.auctionimage { border: 2px solid #800080; } TOTO Eco Drake Two Piece Elongated Toilet CST744E#01 TOTO ECO DRAKE CST744E FEATURES: E-Max Technology, Low consumption 1.28 Gpf/4.8LpfElongated Skirted styling with concealed trapwayUpgrade with SoftClose seat, or to a Washlet.Only available in Cotton White (#01) INCLUDES: Tank cover, fittings, chrome plated trip lever included. *Image may not be the actual color of the Item. SPECIFICATIONS Water Use: 1.28 Gpf/4.8LPF Flush System: Gravity Feed (E-Max System) Min. Water Pressure: 8 psi (Static) Water Surface: 10 x 8 Trap Dia.: 2-1/8" Rough-in: 12" Trap Seal: 2-5/8" Warranty: Five Year Limited Warranty Material: Vitreous China Shipping Weight: CST744E 89 lbs. td.tabgap {width:2px;} a.tabtop { display:block; position:relative; white-space:nowrap; cursor:pointer; text-decoration:none; line-height:28px; text-align:center; font-size:14px; font-family:arial; font-weight:bold; } div#tabterms { height:px; padding:15px; font-family:arial; font-size:14px; text-align:left; } Shipping | Order Cancelation | Return Policy | About Us | Contact US | Payment Any item may be shipped via truck at the sole discretion of nationalfaucetwarehouse. If you contact us before you place an order, we may be able to accommodate your special request for shipping an item. No orders can be shipped to a PO Box. For most products, your order will be shipped via UPS and, in most cases; a delivery signature will not be required. Delivery of TOTO Air Tubs and Cast Iron Tubs will most likely be fulfilled by a national LTL Trucking Company. For additional information, please refer to the information below. Free Shipping Policy For all orders of TOTO products, nationalfaucetwarehouse provides FREE shipping by UPS Ground serving the 48 Contiguous States in the U.S. for all products featured on our Web site, even if they're not in stock. Even if your order has multiple items that get shipped in several packages (to the same address), you will not incur any shipping charges. Unlike many other web sites that have special rules and lots of fine print, we offer free shipping storewide, with no minimum order sizes or special exceptions. All Items are usually processed and shipped within 24 to 48 hours. If there is a problem with your order you will receive an email stating more details within one business day. Once your item(s) have been processed and shipped, you can expect UPS Ground delivery in 1 to 6 business days. Please refer to the map below to estimate UPS Ground delivery times. Free shipping applies only to UPS Ground delivery within the contiguous 48 states. Deliveries to Alaska, Hawaii and abroad are subject to the actual market costs posted by UPS. For accurate quotes, please contact our shipping department Sales Tax NationalFaucetWarehouse collects sales tax for only those orders shipped within Georgia. We do not charge sales tax on orders shipped to any other location. If your order has not been shipped yet, you may change or cancel your order at anytime. Once it has been shipped, you will be subject to a 25% restocking fee for any items that are not defective or damaged during shipping. Orders may be canceled prior to shipment. If an order is shipped prior to cancellation, it is subject to a 25% restocking charge. Once an order has been placed, if you would like to cancel this order, you must contact us stating to cancel it or you must call us at 404.446.1730. You must submit a cancellation request stating your name, order # and reason for cancellation. An order that has already been processed cannot be cancelled over the weekend as our order fulfillment department is closed on Saturdays and Sundays. Orders can only be cancelled if they have not completed the shipping process. If your credit card has been charged but your order has not entered the shipping process, your order may be cancelled and credited, less a 3.5% credit card transaction fee. If your order has already been received by UPS, then you may not cancel an order. If you would like to return an item that has already shipped, please see our return policies. Delivery Time Just because shipping is free doesn't mean it should take a long time. We understand that receiving your TOTO products quickly is important to you, so we make every effort to process your order quickly. When you order your item, you can expect to receive your order within 5-6 business days. It is important to understand that delivery times can vary. This is because we are dependent on outside delivery agents such as UPS who do not guarantee their delivery schedules. Please do not schedule contractors until your products arrive. Nationalfuacetwarehouse will never be responsible for any time guarantees in shipping, and we cannot and will not be responsible for any inconvenience or any monetary loss, penalty, or extra charge incurred by our customers should any delivery take longer than anticipated. That being said, we strive to provide accurate lead times and timely updates should any lead time estimate change. We value our customers, appreciate their business, and will do everything in our power to serve you well. ALL RETURNS MUST: 1. arrive back in the manufacturer's original packaging with all accessories and in resalable condition. 2. have return instructions and an RGA number from a nationalfaucewarehouse representative. 3. be paid for back to the location specified in nationalfaucewarehouse's RGA Instructions. This address may be different than the address from where we originally shipped the item. 4. be made within 30 days of receiving your product. After 30 days of receipt of merchandise, no returns or exchanges can be made. 5. have the return shipping information along with your name and the order # submitted to our returns department within 2 days of returning item by clicking here If any of these 4 conditions has not been satisfied, YOU CANNOT RETURN THE ITEM(S). To return an item, please call our Product Return Department at 404.446.1730 and a representative will issue a return goods authorization number (RGA) and assist you with return shipping instructions. In order to get an RGA, you will have to email or fax us stating that you agree to the applicable restocking fee of 25%. Credits are normally issued within 5 business days from when we have received the product back. This return policy is for your protection and our protection. No exceptions will be made to these rules. If a return is made to nationalfaucetwarehouse without a Returned Goods Authorization (in other words, if you do not inform us of the return before you make it; or if you refuse goods that were to be delivered to you without going through our return process) then nationalfaucetwarehouse will charge an extra 15% return processing fee. .Product Receiving/Product Inspections/Shipping Damage Most items that are below 150 lbs. will be shipped UPS or Fed Ex (this is mainly for single porcelain orders, faucets, washlets, and etc). Your order will be secured inside a box and packaged to where it should with stand any handling damage free. If your order falls with in this qualification then their will be no delivery appointment and the shipping company can leave without a signature. Any order that is over 150 lbs. will be shipped via LTL trucking companies such as Overnite, Conway, or Saia. Your orders will be secured on a pallet, shrink wrapped, bubble wrapped and banded. You will also be contacted with a phone call by the local trucking dispatch to set up a delivery window. WHEN YOUR ORDER IS DELIVERED TO YOU THE RECEIVEING INSTUCTIONS ARE VERY SIMPLE. 1.) Do not sign for this shipment until you have thoroughly inspected inside and outside of each box for any damage. Shipper is not responsible for shipments that are not signed for as damaged upon arrival. If an item is damaged, please refuse delivery of that particular item and accept delivery of the undamaged goods. For instance, if a tank is cracked and a bowl is in good condition, please refuse the tank with a note on the freight bill and accept the bowl. It is easier for us to ship you a tank instead of the entire order again. IN ANY CASE OF DAMAGE, PLEASE MAKE SURE THAT THE DAMAGE IS NOTED ON THE FREIGHT BILL AND ONLY THE DAMAGED ITEMS ARE REFUSED. 2.) If the product is delivered without signature you must call 404-446-1730 within 48 hours of the product being received to report the damage. 3.) Once the damaged product is handled as stated above, please contact HMWallace Inc. and we will ship out the replacement product the next day. Please understand that only 1% of our shipments are damaged, and we go to the greatest lengths to prevent any problems. However, if you do not follow the instructions above then HMWallace Inc. cannot warranty the damaged product. Finally, an ecommerce company focused on serving it's customers and ensuring the best possible all-around shopping experience. Hello, my name is Marcus Morgan, owner of National Faucet Warehouse as well as other e-commerce web sites specializing in home decor products. Unlike many web sites that hide behind the web and only give you limited information, we want to open our doors and make you feel like you are walking into our showroom and picking something up off our shelves. My family and I have been selling home decor products to designers, contractors, and local homeowners in the Atlanta area for over thirty years. In 2002 we started a company called HM Wallace, Inc., allowing us to take our showroom and long respected customer service online. We found that the online business was a great challenge as well as a great opportunity for us to learn more about our customers and how better to serve each of them. In understanding that the competition is only one click away, we have made it our mission to provide the best possible service and customer experience, as well as the best price on the web. We understand that it does us no good to have a great price if we make the customer wait six weeks on the item they have purchased. This is why it is our priority to focus on and support the brands we sell, stock a wide selection of these products and ship them directly to you from our Atlanta warehouse. By following these principals we have built a business that handles hundreds of customer transactions, phone calls, and shipments everyday. I hope you will give us an opportunity to prove that we don't just talk about great service, we provide the best possible service. Just because we have grown into a large business does not mean that I have forgotten the principals that made us successful. If, by chance, you feel that we have not followed the guidelines I have promised, then I hope you will give me a call and let me know. I can't promise to answer every call, but if you leave me a voicemail, I can promise to call you back. Paypal We accept Paypal payments from valued costomers Customer Service & Support Email: info@nationalfaucetwarehouse.com Phone: 404-446-1730 Atlanta Offices & Warehouse National Faucet Warehouse 1500 Distribution Ct Suite 100 Lithia Springs, GA 30122 td.tabgap {border-bottom:2px solid #777777;} td.corLt{position:relative; width:8px; vertical-align:top; border:2px solid #777777; border-right: 0px;} td.corRt{position:relative; width:8px; vertical-align:top; border:2px solid #777777; border-left: 0px ;} div.corLt{position:relative; left:-2px; top:-2px; width:8px;} div.corRt{position:relative; right:-2px; top:-2px; width:8px;} td.tabtop {border-top:2px solid #777777; border-bottom:2px solid #777777; background-color:transparent ; } div#tabterms {overflow:auto; border:2px solid #777777; border-top:0px;} IndexCardFlexTabs from Shipscript
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